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The Coaches Role in Developing Assets in Youth
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THE FIVE-STEP APPROACH TO PROBLEM SOLVING


Scenario: Two children run to get a yellow hula-hoop. They reach it simultaneously and start
pulling on the handle, yelling "MINE!" One child starts shoving the other child out of
the way.

1. Approach:

o Close enough to intervene if necessary
o You've signaled your awareness and availability

2. Define the Problem:
o Describe
the
scene
o Reflect what the children have said
o NO JUDGMENTS, VALUES, SOLUTIONS
"It looks like you both want the yellow hoop."
"I see you are yelling at each other and are angry."

3. Gather
Data:
o Not directed toward pinpointing blame or fault
o Drawing out details, defining problems
o Help children communicate vs. slugging it out
"How did this happen?"
"What do you want to tell her?"
"How could you solve this problem?"
"How could you use it without fighting?"

4. Generate
Alternatives:
o Give children the job of thinking and figuring out what they are going to do to
solve their problem
o Be there to facilitate
"How are we going to solve this problem?"
o Agree on a solution
o For example, they might say
"We could take turns."
"We could both use it together."
"We could both do something else.""
"No one could use it."
o Some of the things that the children come up with would never occur to us
but will work well for them
o For example, they might say
"We could count to three and then switch using it."

5. Follow
Through
Physically:
o Model appropriate behavior
o BOTTOM LINE GOAL is to resolve the social conflict
o Last resort is to solve the problem if they can't
"It looks like this is too hard for you two to figure out. This is what we`ll
do..."


Remember to always start with as little intervention as the children need. The goal is to
maximize the SELF-resolution. Don't "give a 5" (Physically Follow Through) when a 1
(Approach) or a 2 (Define Problem) will do.

Written by Michael Taylor - www.gym.net

 

 

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